Contact and Support
CartoonPix account, billing, privacy and technical support.
Last updated: 2026-11-09
Contact CartoonPix
This service is operated by CartoonPix (cartoonpix.com). Support is by email only.
Email support using the options below. Include your order or task ID and describe the problem.
For privacy or deletion requests, name the task it is about. Do not send passwords, payment credentials, authentication codes or private photos in a support message.
Credits and files
A confirmed technical failure restores the exact credits charged for that task once. This is not a cash refund. A temporary status or delivery interruption is checked before declaring failure. A finished picture with unwanted visual details is not automatically a technical failure.
Finished cartoon pictures and the photos they were made from are available for 30 days after the result is ready. Unpaid drafts expire 24 hours after creation; cleanup waits if payment or processing is uncertain. Download your picture before its expiry date in your library.
Pricing · Privacy Policy · Refund Policy