Terms of Service

These terms are an agreement between you and CartoonPix (cartoonpix.com) (“CartoonPix”, “we”, “us”), which operates this service. They cover your account, photo uploads, credit packs, plans and generated cartoon pictures.

Your account

You must be at least 18 years old, or the age of majority where you live if that is higher, to create an account or buy credits. Keep your sign-in private; you are responsible for what is done with your account. You can delete your account at any time from Account → Profile.

Cartoon styles

Each cartoon style on CartoonPix turns one photo into one picture in a fixed style. Its page shows the photo it needs, the picture sizes it offers and the credits each size costs before you start. Credit packs and plans are shown on Pricing.

Credits, packs and plans

Every picture is paid with credits from one balance. There are no free credits and no free trial. A credit pack is a one-time payment. A plan is charged in advance, monthly or once a year, and renews automatically until you cancel. Either way it adds that plan’s credits to your balance each month; a month’s subscription credits expire at the end of that month, and subscription credits are used before pack credits. Credits from packs never expire.

You can cancel a plan at any time from Account → Credits → Manage subscription. Canceling stops the next charge; the plan runs to the end of the period already paid (for a yearly plan, its credits keep arriving each month until then). If a renewal payment fails, no credits are added until it is paid.

Prices shown exclude tax. Applicable tax, if any, is calculated at checkout.

Permission and appropriate use

Only supply photos you are entitled to use, including permission to use each person’s likeness. A photo of a minor may be uploaded only by the minor’s parent or legal guardian. The content standards, prohibited categories, review process and reporting channel in our Acceptable Use Policy are part of these terms. The service may refuse processing, remove pictures and suspend accounts that break them.

Results and availability

AI may change facial details, hair, clothing, colors and framing. Exact likeness and a particular completion time are not guaranteed. Review the style’s example pictures before proceeding.

One generation is one attempt. A confirmed technical failure, or a generated picture refused by content moderation, restores its charged credits once; this is not a cash refund. A finished picture that does not match a personal preference is not automatically a technical failure. See the Refund Policy.

Finished cartoon pictures and the photos they were made from are available for 30 days after the result is ready. Unpaid drafts expire 24 hours after creation; cleanup waits if payment or processing is uncertain. Download your picture before its expiry date in your library. Returning to your library uses the same task and does not require another payment. A new picture is a new attempt and requires enough credits for the selected size.

Your photos and pictures

Your photos stay yours. You give CartoonPix permission to use each photo only to run the service: to store it, check it with content moderation, send it to the AI image model that draws your picture, and keep it for the period above. This permission ends when the photo is deleted.

The pictures you make are yours to use, for personal or commercial purposes, to the extent any rights in them exist; some countries do not grant copyright in AI-generated images. CartoonPix does not publish your pictures, does not use them as examples, and does not use your photos or pictures to train AI models.

You are responsible for obtaining any permissions needed for your intended use and publication of a picture, including the consent of the people shown, and for any claim that arises because a photo you uploaded was not yours to use.

Service as provided and limits of liability

The service is provided as it is and as available. We do not promise that it will be uninterrupted or error-free, or that a picture will suit a particular purpose. If something goes wrong, our total liability to you is limited to the amount you paid CartoonPix in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law, or rights you have as a consumer under the law of your country.

We may suspend or close an account that breaks these terms or the Acceptable Use Policy. If we change these terms, the date at the top changes, and the new terms apply to purchases and pictures made after that date.

Contact

For support and quality review, include your task ID using the contact options below. Cash refund requests are reviewed under our Refund Policy and applicable rights.