Privacy Policy

This service is operated by CartoonPix (cartoonpix.com) (“CartoonPix”, “we”, “us”), which is responsible for the information described here. This notice explains how your information is used and how to contact us about it.

Accounts and selected photos

Google sign-in provides an account identifier, name, email and profile image. An email account stores the name and email you enter and a hashed password; we send verification and password-reset emails to that address. A session cookie keeps you signed in. A selected photo stays in your browser’s local storage until you sign in, confirm permission, and continue. A photo left in a browser draft expires after 24 hours and is cleared the next time the site is opened. Closing the browser cannot guarantee immediate physical deletion; removing or replacing a photo changes that local draft.

If you use “Upload from your phone” on a computer, the photo you pick on your phone passes through the private Cloudflare R2 storage so that your computer can collect it. Each photo is deleted as soon as your computer picks it up, and in any case within 15 minutes; the QR code works for 10 minutes and only lets a phone add photos, never read them. “Save to your phone” in the library creates a link to one finished picture that works for 15 minutes without signing in; the picture itself keeps the retention described below.

Upload only photos you are entitled to use. After permission, your photo is stored in the private Cloudflare R2 storage. The permission confirmation is recorded with the task. Task and download APIs check the signed-in owner. Generated pictures are not added to a public gallery.

Faces and biometric data

A photo is used only to draw the one picture you asked for. We do not extract facial features, build face templates or faceprints, run face recognition, or compare faces across photos or accounts, and we do not use your photos or pictures to train AI models.

Children

CartoonPix is not directed to children, and an account is for adults (see the Terms of Service). A photo of a minor may be uploaded only by the minor’s parent or legal guardian, who confirms permission for it; we do not knowingly accept a photo of a minor from anyone else. A parent or guardian can ask us at any time to delete a child’s photo or picture, using the contact options below.

Content moderation

Your uploaded photo and the cartoon picture generated from it are both sent to a third-party content moderation provider, through temporary signed links, which checks them for prohibited content such as sexual material:

• Your photo, before a task is created. If it is flagged, or the check cannot be completed, the task is not created and no credits are used.
• The generated picture, before it appears in your library. If it is flagged, the task fails and its credits are restored once; while the check cannot be completed, the picture stays hidden and is checked again.

The provider receives only the images, not your account details, and its retention is separate from this site’s storage.

Generation and payments

Your photo is used to generate your cartoon picture with the AI image model of the style you chose (currently Google’s Nano Banana 2.1, reached through a third-party API provider). The model provider’s retention and handling are separate from this site’s storage; deletion here may not immediately erase provider copies.

Checkout is handled by Stripe, for credit packs and for plans (monthly or yearly). Card and payment details are entered on Stripe’s checkout page and are not stored by this application; Stripe receives your email address and the order reference. For a plan, Stripe also keeps the subscription and its invoices, and its customer portal is where you change the card or cancel. The application retains the order reference, amount, currency, payment status and purchased credit amount and rule version. File retention and credit expiry are separate policies. Credits from packs do not expire; subscription credits expire at the end of the month they are added for. Refunds or payment reversals may adjust credits from that purchase.

Service providers

We share information only with the providers that run the service, each for its own part:

• Cloudflare: hosting, the private storage for photos and pictures, and the database.
• Google: sign-in with Google, and the AI image model that draws your picture.
• An AI API provider: passes your photo to that image model and returns the picture.
• A content moderation provider: checks photos and generated pictures, as described above.
• Stripe: checkout, payments, plans and invoices.
• Our email delivery provider: account emails such as verification and password reset.

These providers may process information outside your country, including in the United States. We do not sell your personal information or share it for advertising.

Site analytics

This site uses first-party analytics to record visits and clicks (without IP addresses, full URLs or email addresses) to improve the site. Visits and page views are also counted without cookies, using a code that changes every day and cannot identify you, whether or not you accept analytics.

Availability and removal

Uploaded photos and generated pictures are kept in active storage for 30 days (720 hours), starting when the picture is stored and ready to access, and are then deleted. Visiting or downloading does not extend it. Unpaid drafts and temporary uploads expire 24 hours after creation. The photo of a task that failed is deleted 24 hours after the failure is confirmed. If payment is uncertain, cleanup waits. A late confirmed payment still credits the account, but an expired photo must be uploaded again. Active tasks may need their inputs until processing or reconciliation is complete. Automatic cleanup runs in the background. Expired files cannot be downloaded, even if deletion is still being processed.

Minimal account, order, task and credit records remain for support and reconciliation. Public example pictures are selected separately and published only with permission; your pictures are never automatically published.

Your rights and contact

You can ask us for a copy of your information, to correct it, to delete your account, photos and pictures, or to receive your data in a portable form, and you can object to how we use it. Use the support options below; include your task ID when the request is about one picture. We answer within one month. Do not submit other people’s information without permission.